Tuesday, April 28, 2009

Day 12: School

Ok, I have not told you all much about my school. I have actually been pretty dissatisfied with my school experience. It has two redeeming features, they have multiple locations and their teachers seem to be really good. Other than that, they load the classes with as many students as possible (maxed out at 8 now), they have no idea of customer service, classes start late, breaks go long and classes end early. They charge per classes by the block of 20 classes per week. This week has a holiday on Friday with no classes yet we are required to pay the same amount like we had 5 days of classes. The worst part is that the administration does not care. They seem to be a business first and educators second. They are not even apologetic about the fact that we are unhappy with the class sizes, class content and schedule adherence. Yesterday I watched one of the office staff yell at one of the other students (friend of mine) saying that "I know what customer service is. I work in states for 5 years and I know how to treat customers. You should not make accusations about this school." I calmly looked up at her and said in my strongest American accent (just normal talking)...in the States the customer is always right. Anyone googling this blog who wants advice on Spanish schools, please PM me and do not use COINED. There are much better, smaller schools that give more personal attention and are concerned about students learning. Today, I made a change. We found another school very nearby that is much cheaper and I will be in a class size of 2 people. The school staff is exceptionally nice.

Thats really it for today. Sorry for the rant but I am much happier about starting a new class next week and really ramping up my learning. Also, just a side note but if you google moth balls in urinals...my blog comes up....I like it.

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